How will my artwork be packaged and shipped to me?
Prints will be rolled in a tube to protect it from any damage. smaller prints will be shipped flat in a box.
Notebooks will be shipped in a box.
Stickers & bookmarks will be packed in an envelope.
Shipping Provider
I use Royal Mail to ship your orders.
All original orders will be shipped fully tracked.
When will I expect my order?
I will ship your item in 1-3 days of ordering. You can select your shipping class when ordering. Please allow 4-10 working days in the UK and 6-14 working days for overseas orders. If you need your order sooner please let me know.
For lost parcels, Royal Mail allows claims if an item hasn’t arrived:
• UK Orders: After 10 working days from the expected delivery date.
• International Orders: After 25 working days from the expected delivery date.
Return Policy
We hope you love your order, but if there's an issue, please get in touch within 14 days of receiving your item. As a small business, we do not accept returns for change of mind, but if your item arrives damaged or there’s a problem, we’ll do our best to make it right.
If you have any questions, just pop me a message — I’m always happy to help!
What do I print my art on?
I print my art on fine art papers here in the UK. Some of the papers I use are -
Somerset Enhanced Velvet 255gsm
Matt Ultra 240gsm
What is a Giclee print?
Giclee printing is one of the best print reproduction methods available. It is a process that uses a 12 colour inkjet printer, acid-free papers, and pigment based archival inks.
Does Kelsey take commissions?
Yes, I take commissions. I can do any animal and also your beloved pets. Please contact me for more information.